The Oxley Medicare Urgent Care Clinic (UCC) is contributing to Queensland’s healthcare solution by providing free, bulk-billed urgent care services, averaging 17 patients per day and helping reduce pressure on public emergency departments.
The urgent care clinics in Queensland were introduced as a strategic response to the increasing demand on public hospital emergency departments. The Oxley Medicare UCC, one of several bulk-billed centres, opened on 26 November 2024. Located within the Canossa Hospital complex, it serves the south-west Brisbane community with accessible healthcare for non-life-threatening conditions.

Growing Demand Across Queensland
Urgent care clinics across Queensland are treating an average of 568 patients daily, with demand spiking by 15% over the Christmas and New Year period. These clinics aim to divert minor medical cases from emergency departments, where lacerations, respiratory infections, and ear issues often account for significant patient loads. Over a quarter of the clinic’s patients are children under 15, highlighting its role in addressing family healthcare needs.
Oxley Clinic’s Role
The Oxley clinic sees an average of 17 patients daily and operates from 8 a.m. to 8 p.m., offering walk-in services without appointments. It provides treatment for minor injuries and illnesses, such as fractures, sprains, mild burns, gastroenteritis, and respiratory issues. This service alleviates strain on larger hospitals while ensuring timely care for residents.

Community Sentiment and Benefits
The south-west Brisbane community has responded positively to the clinic’s accessibility. Local families have noted the convenience of bulk-billed walk-in care, which reduces waiting times and financial barriers for treatment. The clinic’s strategic location within the Canossa Hospital complex adds to its appeal, providing a trusted, convenient setting.
Broader Challenges and Future Outlook
While the Oxley clinic is effectively supporting its community, its average daily attendance of 17 patients suggests room for increased capacity or greater outreach. The broader success of Queensland’s urgent care clinic initiative will depend on sustained investment and adaptation to growing healthcare needs.
Closing Paragraph
The Oxley Medicare Urgent Care Clinic exemplifies how targeted healthcare services can address immediate community needs while alleviating pressure on emergency departments. Future adjustments to patient capacity and broader clinic networks will determine the long-term success of this initiative.
Published 17-Jan-2025
