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The Gold Class designation is the highest standard for the collision repair industry and ascertains that professionals working on vehicles have received reliable training and are up-to-date with their knowledge and skills to repair and improve a car’s performance. 

As technology continues to advance, the Gold Class standard qualifies businesses or repair facilities, as well as its technicians, to meet the challenges of these changes, especially since they also work with insurance businesses. 

To maintain this standard, auto body shops must pass the ProLevels of I-CAR’s Professional Development Program. 

“The various training delivery options offered by I-CAR worked well for us so as not to disrupt the work day too much,” Michael & Juliette Woodcroft, the owners of Brisbane Collision Centre said. 

“Although some staff preferred to train during work hours, it was great to have the flexibility to do it after hours which suited management better. We are very proud of all our staff who have helped us achieve Gold Class, especially for learning with us despite some online training being a bit daunting for them at first! It definitely gave us confidence for more virtual training going forward, allowing us to keep up and adapt to the new technologies and processes that are always being introduced in this industry

“We plan to use our newly found Gold Class status with its annual renewal training requirements to further our business training and stay abreast with industry changes and advances. It will strengthen our high standard of quality repairs, and how we provide customer service.

“These are values that, as a family-owned business, we have held from the very beginning, and will continue striving to keep to.” 

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